Frequently Asked Questions

Everything you need to know about your Vacier experience.

What materials are used in Vacier jewelry?

Our pieces are crafted from high-quality 316L stainless steel and finished with a durable PVD plating. This ensures all items are water, sweat, and heat resistant, as well as hypoallergenic.

How long does shipping take?

Orders are typically processed within 24 hours. Standard shipping takes 3-7 business days for domestic orders, while international shipping may take 7-14 business days depending on the destination.

Does your jewelry tarnish or turn skin green?

No. Because we use premium stainless steel and specialized plating techniques, our jewelry will not tarnish, fade, or react with your skin, even with daily wear.

What is your return policy?

We offer a 30-day return policy. If you are not completely satisfied with your purchase, you can return your items in their original condition for a full refund or exchange.

How do I find my ring size?

We provide a comprehensive size guide on every product page. If you are between sizes, we generally recommend sizing up for the most comfortable fit.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay, as well as buy-now-pay-later options like Klarna.